How to "unstick license from old computer

General discussion about Cycles 4D.
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dhmiller
Posts: 14
Joined: Sat Nov 19, 2016 6:28 pm

How to "unstick license from old computer

Post by dhmiller » Mon Jul 23, 2018 8:28 pm

i had Cycles running on a Mac Pro that i took out of service -disabled it before I took it out of service. I moved the plug to an iMac and cannot get Cycles to load on the iMac even though it is in the correct folder and it appears in the menu bar. I simply want the original version to work but the license seems to be "stuck" on the out of service MacPro. Any suggestions? I can't even redownload the Cycles plug because of this maintenance agreement nonsense.

King of Snake
Posts: 22
Joined: Mon Oct 02, 2017 7:57 pm

Re: How to "unstick license from old computer

Post by King of Snake » Wed Aug 08, 2018 11:05 am

The most obvious thing to try would be to contact support. They should be able to change to activation for you.

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